it was reported today that a laptop had no fonts in MS Word 2010
symptoms powerpoint and excel fonts are present but the fonts in word only show generic system fonts, this is caused but no specific printer being instaled.
Here is the solution
Add a printer. when adding a printer select the HP Laser Jet, the drivers for this are pre installed on windows so no problems loading this corrects the problem, now re launch word and all fonts are present good luck.
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